Position title
DTDC Recruitment 2023 - Work From Home - Customer Support Engineer Post
Job Location
Faizabad, Ayodhya , Uttar Pradesh, 224001, India




Base Salary
USD20,000-USD45,000 Per month
Qualifications

10th Passed

Employment Type
Full-time, Work From Home




 

Description

DTDC Recruitment 2023

Job Title: Customer Support Engineer

Department: Customer Support

Location: Lucknow, India

Reports to: Customer Support Manager

Summary

The Customer Support Engineer is responsible for providing technical support to customers. They will be responsible for troubleshooting technical issues, providing solutions, and resolving customer complaints.

Responsibilities

  • Troubleshoot technical issues
  • Provide solutions to customers
  • Resolve customer complaints
  • Escalate issues to the appropriate team
  • Document technical issues and solutions
  • Stay up-to-date on the latest technical knowledge




Qualifications

  • Bachelor's degree in computer science, information technology, or a related field
  • 2+ years of experience in customer support
  • Strong understanding of computer systems and networks
  • Experience with troubleshooting technical issues
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
Important Links

Find the Link in Apply Now Button



Date posted
July 8, 2023
Valid through
December 31, 2025
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