Dabur Recruitment 2023

The Customer Success Associate is responsible for providing support to Dabur's customers through a variety of channels, including phone, email, and chat. The ideal candidate will have a strong understanding of Dabur's products and services and be able to effectively communicate with customers to resolve issues and provide assistance.

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Responsibilities:

• Provide support to Dabur's customers through a variety of channels, including phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Provide product and service training to customers.
• Gather customer feedback and insights.
• Work with other departments to improve customer satisfaction.
• Other duties as assigned.

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Skills:

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent problem-solving skills
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office Suite
• Knowledge of Dabur's products and services