Dabur Recruitment 2023

Dabur, a leading consumer goods company, is currently seeking enthusiastic individuals to join our team as Customer Service Trainees. As a Customer Service Trainee, you will be responsible for delivering exceptional customer service experiences and ensuring customer satisfaction. This is an exciting opportunity to gain valuable skills and knowledge in customer service while working with a renowned organization.

Dabur Jobs Near Me

Responsibilities:

1. Customer Support: Respond to customer inquiries, requests, and complaints promptly and professionally, ensuring a high level of customer satisfaction. Provide accurate and relevant information about Dabur products, services, and policies to assist customers effectively.
2. Order Processing: Process customer orders accurately and efficiently, ensuring timely delivery and fulfillment. Collaborate with internal teams, such as sales and logistics, to coordinate order management and resolve any order-related issues or discrepancies.
3. Problem Resolution: Identify and resolve customer problems and concerns in a timely manner. Escalate complex issues to the appropriate departments while ensuring effective follow-up and resolution.

Dabur Jobs Careers

Skills:

• Communication Skills: Excellent verbal and written communication skills to interact with customers in a clear, courteous, and professional manner. Ability to listen attentively and respond empathetically to customer needs.
• Customer Focus: Strong customer-centric approach with a genuine desire to assist and satisfy customer requirements. Patience, empathy, and the ability to handle difficult situations with diplomacy and tact.
• Teamwork: Ability to work collaboratively with cross-functional teams and colleagues to achieve common goals. Willingness to learn from others and contribute positively to a team environment.