Dabur Recruitment 2023

The Customer Service Specialist is responsible for providing customer support to Dabur's customers. The ideal candidate will have excellent communication skills and be able to work independently and as part of a team.

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Responsibilities:

• Answer customer inquiries and complaints in a timely and efficient manner
• Resolve customer issues to the satisfaction of the customer
• Provide product and service information to customers
• Process customer orders and payments
• Escalate customer issues to the appropriate team or department as needed
• Maintain accurate records of customer interactions
• Work with other departments to improve customer experience
• Stay up-to-date on the latest Dabur products and services

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Skills:

• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints in a calm and professional manner
• Ability to work under pressure
• Proficient in Microsoft Office Suite
• Experience with customer support software a plus