Position title
Customer Support Jobs In Jio - Hiring Latest Jobs - Jio Fast Job Search
Job Location
India
Remote work from: IND
Base Salary
USD12-USD19 Per hour
Qualifications
12th pass/ Graduate
Employment Type
Full-time
Description
Customer Support Jobs In Jio
As a Customer Support Specialist, you'll be the friendly voice and helping hand for Jio customers, resolving their inquiries and ensuring a seamless experience. You'll be the first point of contact for a variety of issues, providing accurate information, troubleshooting technical challenges, and offering solutions with empathy and professionalism.
Jio Jobs Near Me
Responsibilities:
- Respond promptly and efficiently to customer inquiries through phone, email, chat, and social media platforms.
- Accurately diagnose and troubleshoot technical issues related to Jio services (mobile, broadband, fiber).
- Provide clear and concise explanations, resolving customer concerns and exceeding their expectations.
- Proactively identify and escalate complex issues to senior specialists or relevant departments.
- Maintain accurate records of customer interactions and ensure timely follow-up on resolutions.
- Contribute to continuous improvement of customer support processes and procedures.
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Hiring organization
Date posted
January 30, 2024
Valid through
August 31, 2024
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