Position title
Customer Support Jobs In Jio - Hiring Job Seeker - Jio Freshers Jobs
Job Location
India
Remote work from: IND




Base Salary
USD12-USD19 Per hour
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Customer Support Jobs In Jio

As a Customer Support Specialist, you'll be the friendly voice and helping hand for Jio customers, resolving their inquiries and ensuring a seamless experience. You'll be the first point of contact for a variety of issues, providing accurate information, troubleshooting technical challenges, and offering solutions with empathy and professionalism.




Jio Jobs Near Me

Responsibilities:

  • Respond promptly and efficiently to customer inquiries through phone, email, chat, and social media platforms.
  • Accurately diagnose and troubleshoot technical issues related to Jio services (mobile, broadband, fiber).
  • Provide clear and concise explanations, resolving customer concerns and exceeding their expectations.
  • Proactively identify and escalate complex issues to senior specialists or relevant departments.
  • Maintain accurate records of customer interactions and ensure timely follow-up on resolutions.
  • Contribute to continuous improvement of customer support processes and procedures.




Jio Jobs For Freshers

Skills:

  • Excellent communication skills, both written and verbal, with the ability to adapt to different communication styles.
  • Active listening skills to understand customer needs and concerns effectively.
  • Problem-solving skills to identify and implement solutions to customer issues.
  • Technical aptitude and ability to learn new technologies quickly.
  • Strong analytical and critical thinking skills.
  • Customer-centric approach with a passion for exceeding expectations.
  • Ability to work independently and as part of a team.

 

 

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Date posted
January 24, 2024
Valid through
August 31, 2024
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Position: Customer Support Jobs In Jio - Hiring Job Seeker - Jio Freshers Jobs

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