Customer Support Jobs In Jio

Jio is India's leading digital solutions provider, offering a wide range of innovative products and services including mobile internet, broadband, entertainment, and more. We are committed to empowering our customers with the power of technology and creating a truly digital India.

Jio Jobs Near Me

Responsibilities:

• Respond to customer inquiries and complaints through various channels (phone, email, chat).
• Investigate and troubleshoot technical issues related to Jio products and services.
• Provide clear and concise instructions to customers, both verbally and in writing.
• Maintain accurate records of customer interactions and resolutions.
• Escalate complex issues to the appropriate team for further assistance.
• Stay up-to-date on Jio products, services, and policies.
• Contribute to continuous improvement of customer support processes.

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Jio Jobs For Freshers

Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and critical thinking skills.
• Ability to work independently and as part of a team.
• Proficient in using computers and various software applications.
• Customer-centric and service-oriented approach.
• Ability to learn quickly and adapt to new situations.

 

 

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