Position title
Capgemini Recruitment 2023 - Remote Job - Customer Service Representative Post
Job Location
India
Remote work from: IND
Base Salary
USD19,000-USD27,500 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
Capgemini Recruitment 2023
Capgemini, a leading global consulting, technology services, and digital transformation company, is seeking a friendly, professional, and customer-oriented Customer Service Representative (CSR) to join our dynamic team and play a crucial role in welcoming and assisting our customers. As a CSR, you will be responsible for creating a positive first impression for our customers, answering inquiries, handling administrative tasks, and ensuring the smooth operation of our customer service team.
Capgemini Jobs Near Me
Responsibilities
- Greet and welcome customers with a warm and friendly smile, creating a positive first impression for Capgemini
- Handle customer inquiries promptly and efficiently, providing accurate information and assistance
- Manage customer check-in and check-out procedures, ensuring a seamless and hassle-free experience
- Handle luggage storage and retrieval, ensuring the safety and security of customer belongings
- Maintain a well-organized and presentable customer service desk, reflecting Capgemini's high standards of service
- Perform administrative tasks, such as answering phones, managing schedules, and preparing reports
- Adhere to company policies and procedures, ensuring compliance and operational efficiency
Capgemini Careers
Skills
- Excellent communication and interpersonal skills
- Strong customer service orientation and a genuine commitment to customer satisfaction
- Ability to build rapport and trust with customers
- Proactive problem-solving and decision-making skills
- Ability to work independently and as part of a team
- Attention to detail and a commitment to accuracy
- Proficiency in Microsoft Office Suite
Hiring organization
Date posted
November 29, 2023
Valid through
March 31, 2024
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