Blinkit Recruitment 2024

As our Phone Sales Specialist in North Dumdum, you'll be our voice on the phone, reaching out to potential customers and turning them into loyal Blinkit fans. You'll engage in exciting conversations, explain the convenience of Blinkit's services, and convert leads into orders, ensuring our customers get their essentials delivered in minutes. Your strong communication skills, persuasive approach, and commitment to customer satisfaction will be key in driving Blinkit's growth and establishing new customer relationships in the region.

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Responsibilities:

• Contact potential customers through outbound calls to introduce Blinkit's quick commerce services and app.
• Explain Blinkit's value proposition, highlight product offerings, and address customer queries effectively.
• Upsell and cross-sell additional products and services to maximize order value and customer satisfaction.
• Secure orders and process payments efficiently, ensuring accurate data entry and customer information.
• Build rapport with customers and cultivate positive relationships to encourage repeat business.
• Monitor and analyze call metrics to identify areas for improvement and track personal performance.
• Actively contribute to team goals and participate in sales training and development programs.