Position title
Blinkit Recruitment 2023 - Job Seeker - Customer Service Trainee Post
Job Location
India
Remote work from: IND
Base Salary
USD12,200-USD17,000 Per month
Qualifications
12th Pass/Graduate.
Employment Type
Full-time
Description
Blinkit Recruitment 2023
Blinkit, India's leading instant commerce platform, is seeking a customer-centric and empathetic Customer Service Trainee to join our dynamic team. As a Customer Service Trainee, you will embark on a comprehensive training program designed to equip you with the skills and knowledge necessary to excel in the fast-paced world of customer service. You will gain hands-on experience in handling customer inquiries, resolving issues promptly, and upholding Blinkit's reputation for exceptional customer care.
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Responsibilities:
- Participate in a structured training program designed to develop customer service skills, communication techniques, and problem-solving strategies
- Observe and learn from experienced Customer Service Executives, gaining insights into effective customer interactions and conflict resolution techniques
- Shadow experienced Customer Service Executives, gradually transitioning into handling customer inquiries and resolving issues under their guidance
- Assist Customer Service Executives in handling customer inquiries, providing accurate information, and addressing concerns promptly
- Contribute to a positive and supportive team environment, collaborating with colleagues to ensure seamless customer service delivery
Hiring organization
Date posted
December 2, 2023
Valid through
March 31, 2024
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