12th Pass/ Graduate
Blinkit Recruitment 2023
Blinkit, India's leading instant commerce platform, is seeking an organized, detail-oriented, and efficient Back-Office Assistant to join our dynamic team. As a Back-Office Assistant, you will play a crucial role in providing comprehensive administrative support to Blinkit's operations. You will be responsible for handling a wide range of tasks, including order processing, customer inquiries, inventory management, and data entry.
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Responsibilities:
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Process customer orders accurately and promptly, ensuring timely delivery and customer satisfaction
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Handle customer inquiries via email, phone, and chat, providing accurate information, resolving issues effectively, and upholding Blinkit's reputation for exceptional customer care
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Maintain accurate records of inventory levels, ensuring adequate stock availability, timely replenishment, and efficient inventory management practices
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Prepare and maintain reports related to order processing, customer inquiries, and inventory management, providing insights for decision-making and process improvement
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Assist with other administrative tasks as needed, such as document preparation, data entry, filing, and general office management