BigBasket Recruitment 2024

BigBasket, India's leading online grocery retailer, is looking for a detail-oriented and organized Back Office Staff member to join our fast-paced team in [Your City]. As a crucial cog in our operational engine, you'll play a vital role in ensuring smooth order processing, data accuracy, and efficient internal workflows, ultimately contributing to BigBasket's mission of delivering fresh groceries to happy customers.

BigBasket Careers 

Responsibilities:

• Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
• Maintain and update customer information and order details in our systems with meticulous attention to detail.
• Handle invoices, bills, and other financial documents, ensuring accuracy and adherence to company policies.
• Provide prompt and efficient support to internal teams (sales, customer service, warehouse) by resolving queries and completing administrative tasks.
• Analyze data and reports to identify areas for improvement in back-office operations.
• Participate in continuous process improvement initiatives to streamline workflows and enhance efficiency.
• Uphold BigBasket's commitment to accuracy, data security, and ethical business practices at all times.

Skills:

• Bachelor's degree or equivalent qualification preferred.
• Minimum 1 year of experience in administrative or back-office roles, preferably within the retail or e-commerce industry.
• Strong organizational and time management skills, with the ability to multitask effectively in a fast-paced environment.
• Excellent accuracy and attention to detail, ensuring data integrity and error-free work.
• Proficiency in basic computer skills (Excel, Word, email) and data entry.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with colleagues and resolve issues efficiently.
• Adaptability and willingness to learn new processes and technologies.