BigBasket Recruitment 2024

As a Data Entry Cum Back Office Assistant at BigBasket, you'll wear two hats – ensuring data accuracy and supporting various back-office operations. You'll be responsible for entering and maintaining product information, processing orders, resolving customer inquiries, and assisting with administrative tasks. Your meticulous attention to detail and commitment to customer satisfaction will be instrumental in BigBasket's continued success.

BigBasket Careers 

Responsibilities

• Data Entry: Accurately enter product information (e.g., names, descriptions, prices, stock levels) into various systems.
• Order Processing: Process customer orders efficiently, ensuring accuracy and timely delivery.
• Customer Support: Respond to customer inquiries via phone, email, or chat, providing prompt and helpful resolutions.
• Administrative Tasks: Assist with various administrative tasks such as filing, data collection, and document preparation.
• Inventory Management: Maintain accurate inventory records and update stock levels.
• Reconciliation: Perform data reconciliation tasks to ensure accuracy and identify discrepancies.

Skills

• High school diploma or equivalent (preferred).
• Strong typing skills and ability to work accurately at high speeds.
• Excellent attention to detail and ability to identify and rectify errors.
• Proficiency in computer applications (e.g., MS Office, data entry software).
• Good communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Strong organizational and time management skills.