BigBasket Recruitment 2023

BigBasket is currently hiring Customer Support Executives to join its team. Customer Support Executives play a crucial role in ensuring exceptional customer satisfaction. They are responsible for a variety of tasks, such as handling customer inquiries, resolving customer issues, and providing information about BigBasket's products and services.

BigBasket Careers 

Responsibilities:

• Handle customer inquiries promptly and professionally via phone, email, and chat
• Resolve customer issues efficiently and effectively
• Provide accurate and up-to-date information about BigBasket's products, services, and policies
• Proactively identify and address potential customer concerns
• Build strong relationships with BigBasket's customers

Skills:

• Bachelor's degree in any discipline or equivalent work experience
• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite and customer relationship management (CRM) software
• Fluency in Hindi and English is a plus