Amul Recruitment 2023

Join our vibrant team as a Customer Service Trainee and embark on a rewarding journey of growth and learning. You'll be the voice of Amul, ensuring every customer interaction is delightful and leaves a lasting impression.

Amul Careers

Responsibilities

• Become the Amul ambassador: Respond to customer inquiries through various channels (phone, email, social media) with utmost courtesy and professionalism.
• Champion the 'Amul experience': Resolve customer concerns promptly and effectively, exceeding expectations and fostering brand loyalty.
• Knowledge is power: Gain in-depth understanding of Amul's diverse product range, ingredients, and nutritional value to confidently answer customer questions.
• Spread the dairy love: Actively participate in training programs and knowledge-sharing sessions to continuously enhance your skills and expertise.

Skills

• Communication maestro: Excellent written and verbal communication skills, with the ability to listen actively and empathize with customer concerns.
• Problem-solving ninja: Adept at identifying and resolving issues efficiently, maintaining a calm and positive demeanor during challenging interactions.
• Tech-savvy: Proficient in using customer relationship management (CRM) tools and communication software.
• Team player: Collaborative spirit and a willingness to learn from experienced colleagues.