Amazon Recruitment 2023

The Technical Specialist (Fresher) is responsible for providing technical support to Amazon customers, including troubleshooting technical problems, providing training on Amazon products and services, and resolving customer complaints. This is an entry-level position that offers the opportunity to learn about technical support and gain experience in a fast-paced and dynamic environment.

Responsibilities:

• • Provide technical support to Amazon customers via phone, email, and chat
  • Troubleshoot technical problems with Amazon products and services
  • Provide training on Amazon products and services
  • Resolve customer complaints
  • Stay up-to-date on the latest Amazon products and services

Skills and Responsibilities

• Responsibilities:

  • Provide technical support to Amazon customers via phone, email, and chat
  • Troubleshoot technical problems with Amazon products and services
  • Provide training on Amazon products and services
  • Resolve customer complaints
  • Stay up-to-date on the latest Amazon products and services

  Skills:

  • Strong customer service skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite
  • Knowledge of Amazon products and services