Airtel Recruitment 2023

The Implementation Specialist is responsible for successful go-live of software products and/or services with assigned customers and partners. This role is also responsible for customer/partner education on software product(s) and services, as well as providing technical support to assigned customers and partners.

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Responsibilities:

1. • Lead the successful go-live of software products and/or services with assigned customers and partners
2. • Educate customers and partners on software product(s) and services
3. • Provide technical support to assigned customers and partners

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Qualifications:

• • • • Bachelor's degree or equivalent experience in a technical field (Computer Science, Engineering, etc.)

    • • At least 1 year of experience in technical services or customer support

    • • Experience in implementing software products and/or services

    • • Knowledge of software product(s) and services, as well as the associated technology stack

    • • Strong customer service skills