Swiggy Recruitment 2023

The Customer Service Trainee is responsible for learning the ins and outs of Swiggy's customer service operations, including answering customer inquiries, resolving issues, and providing excellent customer service. This is an entry-level position that offers the opportunity to learn about the customer service industry and gain experience in a fast-paced and dynamic environment.

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Responsibilities:

• • Answer customer inquiries via phone, email, and chat
  • Troubleshoot technical problems with Swiggy's products and services
  • Provide refunds and other assistance to customers
  • Escalate complex issues to the appropriate department
  • Complete training modules and assessments