Position title
Emami Recruitment 2023 - Jobs - Customer Success Associate Post
Job Location
India
Remote work from: India
Base Salary
USD19,000-USD22,000 Per month
Qualifications
12th Pass /Graduate
Employment Type
Full-time
Description
Emami Recruitment 2023
We are looking for a highly motivated and customer-focused Customer Success Associate to join our team. As a Customer Success Associate, you will be responsible for building and maintaining relationships with our customers, onboarding new customers, and providing ongoing support and guidance to help them achieve their goals. You will also be responsible for tracking customer usage and satisfaction, and identifying opportunities to improve our products and services.
Emami Careers
Responsibilities:
- Onboard new customers and help them get started with our products and services
- Provide ongoing support and guidance to customers
- Track customer usage and satisfaction
- Identify opportunities to improve our products and services
- Proactively reach out to customers to offer assistance and advice
- Build and maintain relationships with customers
- Escalate complex customer issues to the appropriate team
Skills:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Problem-solving and analytical skills
- Ability to learn and adapt quickly
- Proficiency in Microsoft Office Suite
Hiring organization
Date posted
September 29, 2023
Valid through
December 31, 2023
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