Samsung Recruitment 2023

The Customer Success Associate is responsible for helping customers get the most out of Samsung products and services. This position requires a strong understanding of Samsung products and services, as well as the ability to build relationships with customers and provide excellent customer service.

Samsung Careers

Responsibilities:

• Provide onboarding and training to new customers on Samsung products and services.
• Troubleshoot and resolve customer issues.
• Provide technical support to customers.
• Gather and analyze customer feedback to identify areas for improvement.
• Build relationships with customers and advocate for their needs.
• Track and report on customer satisfaction metrics.

Skills:

• Strong understanding of Samsung products and services.
• Excellent customer service skills.
• Ability to build relationships with customers.
• Ability to troubleshoot and resolve customer issues.
• Ability to communicate technical information clearly and concisely.
• Ability to work independently and as part of a team.