Position title
Samsung Recruitment 2023 - Fresher Jobs - Customer Service Manager Post
Job Location
India
Remote work from: India
Base Salary
USD14,000-USD22,000 Per month
Qualifications
12th Pass /Graduate.
Employment Type
Full-time
Description
Samsung Recruitment 2023
Samsung is looking for a highly experienced and results-oriented Customer Service Manager to join our team in India. As the Customer Service Manager, you will be responsible for leading and managing a team of customer service representatives. You will also be responsible for developing and implementing customer service policies and procedures.
Samsung Careers
Responsibilities:
- Lead and manage a team of customer service representatives
- Develop and implement customer service policies and procedures
- Monitor and measure customer satisfaction levels
- Identify and resolve customer issues
- Work with other departments to improve the customer experience
Skills:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to build and maintain relationships
- Ability to work independently and as part of a team
- Ability to manage multiple tasks simultaneously
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office Suite and other relevant software
Hiring organization
Date posted
September 23, 2023
Valid through
December 31, 2023
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