Samsung Recruitment 2023

The Customer Care Agent is responsible for providing customer support to Samsung's customers. This position requires a strong understanding of Samsung's products and services, as well as the ability to troubleshoot problems and provide solutions.

Samsung Careers

Responsibilities:

• Answer customer calls and emails
• Troubleshoot and resolve customer problems
• Provide information about Samsung's products and services
• Process customer orders and returns
• Follow up with customers after the sale

Skills:

• Strong understanding of Samsung's products and services
• Excellent communication and interpersonal skills
• Ability to troubleshoot problems and provide solutions
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work under pressure