Position title
Emami Recruitment 2023 - All India Jobs - Customer Service Post
Job Location
India
Remote work from: India
Base Salary
USD18,000-USD22,000 Per month
Qualifications
12th Pass /Graduate
Employment Type
Full-time
Description
Emami Recruitment 2023
The Customer Service Associate is responsible for providing excellent customer service to Emami customers by resolving their issues in a timely and efficient manner. This includes tasks such as answering questions, troubleshooting problems, and processing returns.
Emami Work From Home
Responsibilities:
- Answer customer inquiries via phone, email, and chat
- Troubleshoot technical problems with Emami products and services
- Process returns and refunds
- Escalate complex issues to the appropriate department
- Maintain a positive and professional attitude
- Document customer interactions for future reference
Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Knowledge of Emami products and services
Hiring organization
Date posted
September 9, 2023
Valid through
December 31, 2023
PDF Export