Position title
Flipkart Recruitment 2023 - Vacancy Job Alert - Customer Service Posts
Job Location
India
Remote work from: India




Base Salary
USD22,500-USD30,000 Per month
Qualifications

10th, 12th passed/ Graduate

Employment Type
Full-time




 

Description

Flipkart Recruitment 2023

The Customer Service Executive is responsible for providing excellent customer service to Flipkart customers. This includes resolving customer issues, answering customer questions, and providing information about Flipkart products and services. The Customer Service Executive must be able to work independently and as part of a team, and must have excellent communication and problem-solving skills.




Responsibilities:

  • Answer customer inquiries via phone, email, and chat
  • Resolve customer issues in a timely and efficient manner
  • Provide information about Flipkart products and services
  • Upsell and cross-sell Flipkart products and services
  • Work with other departments to resolve customer issues
  • Stay up-to-date on Flipkart products and services
  • Follow all company policies and procedures




Skills:

  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to work independently and as part of a team
  • Ability to meet deadlines and work under pressure
  • Ability to maintain confidentiality

Qualifications:

  • Bachelor's degree in a related field
  • 1+ year of customer service experience
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office Suite
Important Links

Find the Link in Apply Now Button



Date posted
August 23, 2023
Valid through
December 31, 2023
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Position: Flipkart Recruitment 2023 - Vacancy Job Alert - Customer Service Posts

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