Vivo Recruitment 2023

The Customer Service Executive is responsible for providing excellent customer service to Vivo customers. This includes answering customer queries, resolving customer issues, and providing technical support. The ideal candidate will be a friendly and patient individual with excellent communication and problem-solving skills.

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• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide technical support to customers
• Escalate customer issues to the appropriate department as needed
• Maintain a positive and professional demeanor at all times

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Skills and Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Excellent communication and problem-solving skills
• Strong customer service orientation
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite