Tata Sky Recruitment 2023

The Coordinator is responsible for providing customer service support to Tata Sky subscribers. This includes answering customer questions, resolving issues, and providing technical assistance. The Coordinator must be able to work independently and as part of a team, and must have excellent communication and problem-solving skills.

Tata Sky Careers

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide technical assistance to customers
• Escalate complex issues to the appropriate team
• Maintain accurate records of customer interactions
• Work with other departments to ensure a seamless customer experience

Skills:

• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer service software

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of experience in customer service
• Excellent customer service skills
• Strong problem-solving skills
• Ability to work independently and as part of a team