Wipro Recruitment 2023

The Concierge is responsible for providing a high level of customer service to Wipro employees and guests. This includes making travel arrangements, providing information and assistance with local transportation, restaurants, and activities, and resolving any travel-related issues.

Responsibilities:

• Make travel arrangements, including booking flights, hotels, and ground transportation.
• Provide information and assistance with local transportation, restaurants, and activities.
• Resolve any travel-related issues, such as flight cancellations or delays.
• Maintain a database of travel information and resources.
• Work with other departments to ensure a smooth travel experience for employees and guests.

Skills:

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Proficient in using travel booking software
• Ability to work independently and as part of a team
• Attention to detail
• Ability to work under pressure

Qualifications:

• Bachelor's degree in business, tourism, or a related field
• 1-3 years of experience in travel or customer service
• Fluency in English
• Other languages a plus