Position title
Flipkart Recruitment 2023 - Vacancy Job Alert - Customer Service Specialist Posts
Job Location
India
Remote work from: India




Base Salary
USD20,500-USD50,000 Per month
Qualifications

10th, 12th passed/ Graduate

Employment Type
Full-time




 

Description

Flipkart Recruitment 2023

Flipkart is looking for a Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing excellent customer service to our customers. You will answer questions, resolve issues, and provide support to customers via phone, email, and chat. You will also be responsible for tracking and resolving customer complaints.




Responsibilities:

  • Answer customer questions and resolve issues via phone, email, and chat
  • Provide excellent customer service and ensure customer satisfaction
  • Track and resolve customer complaints
  • Stay up-to-date on Flipkart products and policies
  • Work with other departments to ensure a smooth customer experience




Skills

  • Excellent communication skills
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to handle customer complaints in a professional manner
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office Suite

Qualifications

  • Bachelor's degree in a related field
  • 1+ years of customer service experience
  • Excellent communication skills
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to handle customer complaints in a professional manner
  • Ability to work under pressure and meet deadlines
Important Links

Find the Link in Apply Now Button



Date posted
August 14, 2023
Valid through
December 31, 2023
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Position: Flipkart Recruitment 2023 - Vacancy Job Alert - Customer Service Specialist Posts

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