Position title
SBI Bank Recruitment 2023 - All India Jobs -Customer Experience Manager Post
Job Location
India
Remote work from: India
Base Salary
USD22,000-USD30,000 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
SBI Bank Recruitment 2023
Job Description
We are looking for a highly motivated and experienced Customer Experience Manager to join our team. The ideal candidate will have a passion for customer service and a proven track record of success in improving the customer experience.
- Develop and implement customer experience strategies
- Manage and direct customer service teams
- Analyze customer feedback and data to identify opportunities for improvement
- Work with other departments to ensure a consistent customer experience across all channels
- Represent the company to customers and resolve complaints
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficient in CRM software
- Experience with customer service software
Qualifications
- Bachelor's degree in business, marketing, or a related field
- 3+ years of experience in customer service or customer experience management
- Proven track record of success in improving the customer experience
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
Hiring organization
Date posted
July 10, 2023
Valid through
December 31, 2025
PDF Export
