Position title
Rapido Recruitment 2023 - All India Jobs -Customer Support Engineer Post
Job Location
Milkipur, Ayodhya , Uttar Pradesh, 224158, India
Base Salary
USD28,000-USD45,000 Per month
Qualifications
10th,12th Passed/graduate
Employment Type
Full-time
Experience
2+Years Experience Required
Description
Rapido Recruitment 2023
Job Title: Customer Support Engineer
Department: Customer Support
Location: Lucknow, India
Reports to: Customer Support Manager
Summary
The Customer Support Engineer is responsible for providing technical support to customers. They will be responsible for troubleshooting technical issues, providing solutions, and resolving customer complaints.
- Troubleshoot technical issues
- Provide solutions to customers
- Resolve customer complaints
- Escalate issues to the appropriate team
- Document technical issues and solutions
- Stay up-to-date on the latest technical knowledge
Qualifications
- Bachelor's degree in computer science, information technology, or a related field
- 2+ years of experience in customer support
- Strong understanding of computer systems and networks
- Experience with troubleshooting technical issues
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Hiring organization
Date posted
July 8, 2023
Valid through
December 31, 2035
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