Position title
Vedantu Recruitment 2023 - All India Jobs - Customer Support Engineer Post
Job Location
Bikapur, Ayodhya , Uttar Pradesh, 224204, India
Base Salary
USD45,000-USD68,000 Per month
Qualifications
10th,12th graduate
Employment Type
Full-time
Description
Vedantu Recruitment 2023
Job Title: Customer Support Engineer
Department: Customer Support
Location: Ayodhya, India
Reports to: Customer Support Manager
Summary
The Customer Support Engineer is responsible for providing technical support to customers. They will be responsible for troubleshooting technical issues, providing solutions, and resolving customer complaints.
Responsibilities
- Troubleshoot technical issues
- Provide solutions to customers
- Resolve customer complaints
- Escalate issues to the appropriate team
- Document technical issues and solutions
- Stay up-to-date on the latest technical knowledge
Qualifications
- Bachelor's degree in computer science, information technology, or a related field
- 2+ years of experience in customer support
- Strong understanding of computer systems and networks
- Experience with troubleshooting technical issues
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Hiring organization
Date posted
July 8, 2023
Valid through
December 31, 2025
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