Position title
Jio Recruitment 2023 - All India Jobs -Customer Service Manager Post
Job Location
India
Remote work from: India




Base Salary
USD22,000-USD25,000 Per month
Qualifications

Graduate

Employment Type
Full-time




 

Description

Jio Recruitment 2023

Job Title: Customer Service Manager

Department: Customer Service

Location: Lucknow, India

Reports to: Director of Customer Service

Summary

The Customer Service Manager is responsible for overseeing the day-to-day operations of the customer service department. They will be responsible for managing a team of customer service representatives, developing and executing customer service strategies, and ensuring that customers receive excellent service

Responsibilities

  • Manage a team of customer service representatives
  • Develop and execute customer service strategies
  • Ensure that customers receive excellent service
  • Resolve customer complaints and issues
  • Track and analyze customer satisfaction data
  • Report on customer service performance to management




Qualifications

  • Bachelor's degree in business administration or a related field
  • 3+ years of experience in customer service management
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to handle customer complaints and issues in a professional manner
Important Links

Find the Link in Apply Now Button



Date posted
July 8, 2023
Valid through
December 31, 2025
Close modal window

Position: Jio Recruitment 2023 - All India Jobs -Customer Service Manager Post

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.