Position title
Axis bank Recruitment 2023 - All India Jobs - Customer Care Agent Post
Job Location
India
Remote work from: India
Base Salary
USD16,000-USD30,000 Per month
Qualifications
10th,12th graduated
Employment Type
Full-time
Description
Axis bank Recruitment 2023
Job Title: Customer Care Agent
Department: Customer Service
Reports To: Customer Care Manager
Summary:
The Customer Care Agent is responsible for providing excellent customer service to Axis Bank's customers. This includes answering customer calls and emails, resolving customer issues, and providing information about Axis Bank's products and services. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills
Responsibilities:
- Answer customer calls and emails
- Resolve customer issues
- Provide information about Axis Bank's products and services
- Escalate complex issues to the Customer Care Manager
- Stay up-to-date on the latest products and services offered by Axis Bank
.
Qualifications:
- .
- Bachelor's degree in customer service, business administration, or a related field
- 1-2 years of experience in customer service
- Strong understanding of customer service principles and practices
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
Hiring organization
Date posted
July 7, 2023
Valid through
December 31, 2025
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