Flipkart Recruitment 2023

The Customer Service Supervisor (Junior) is responsible for supervising the day-to-day operations of the customer service team at Flipkart. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

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Responsibilities:

• • Supervise the customer service team, including hiring, training, and evaluating employees
  • Manage the team's workload and ensure that customer inquiries are handled in a timely and efficient manner
  • Resolve customer complaints and issues
  • Gather and analyze customer feedback
  • Stay up-to-date on the latest customer service trends