Position title
Client Service Specialist In Paytm - Job Application - Hiring For Vacancy In Paytm
Job Location
India
Remote work from: IND
Base Salary
USD12-USD19 Per hour
Qualifications
Graduate, 12th
Employment Type
Full-time
Description
Client Service Specialist
In this exciting role, you'll be the first point of contact for our valued clients, providing exceptional support and ensuring their needs are met promptly and efficiently. You'll play a key role in building strong, long-lasting relationships with our clients, fostering trust and loyalty towards the Paytm brand.
Paytm Careers
Responsibilities:
- Be the first point of contact for clients via phone, email, and chat, addressing their inquiries and concerns with a positive and professional attitude.
- Proactively identify client needs and recommend solutions tailored to their specific requirements.
- Work collaboratively with internal teams to resolve complex client issues and ensure timely resolution.
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Skills:
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Active listening skills to understand client needs and concerns effectively.
- Strong problem-solving skills and the ability to find creative solutions to client issues.
- Proficient in computer skills, including Microsoft Office Suite and CRM software (experience with a ticketing system is a plus).
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Hiring organization
Date posted
March 9, 2024
Valid through
August 31, 2024
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