Meesho Recruitment 2023

As a Customer Service Specialist at Meesho, you will play a crucial role in delivering exceptional customer support and ensuring a positive shopping experience for Meesho users. You will handle customer inquiries, resolve issues, and provide product and service information. Your goal will be to build strong customer relationships, promote customer satisfaction, and contribute to the growth and success of Meesho.

Responsibilities:

1. Customer Support: Respond to customer inquiries via various channels such as phone, email, and chat. Assist customers with their questions, concerns, and requests related to Meesho products, orders, payments, and other service-related matters.
2. Issue Resolution: Investigate and resolve customer issues in a timely and effective manner. Troubleshoot problems, provide appropriate solutions, and escalate complex issues to higher-level support teams or departments as required.
3. Product Knowledge: Develop a deep understanding of Meesho's products, features, and services. Stay updated on product updates, promotions, and policies to provide accurate and up-to-date information to customers.