Back Office Admin In Zomato

As a Back Office Administrator at Zomato, you will play a crucial role in ensuring the smooth and efficient functioning of our back-office operations. You will be responsible for a variety of tasks, including data entry, document management, customer support, and administrative assistance. This is an excellent opportunity for a detail-oriented and organized individual to gain valuable experience in a fast-paced and dynamic environment.

Zomato Careers

Responsibilities:

Data Entry and Management:
- Process and manage invoices, bills, and other financial documents.
- Maintain accurate and up-to-date records in various databases and spreadsheets.
- Reconcile accounts and identify discrepancies.
Document Management:
- Create and maintain filing systems for physical and electronic documents.
- Prepare reports and presentations as needed.
- Manage and organize workflows to ensure smooth document flow.
Customer Support:
- Respond to customer inquiries and complaints via email and phone.
- Troubleshoot basic issues and escalate complex cases to the relevant team.
- Maintain a positive and helpful attitude towards customers.
Administrative Assistance:
- Support other departments with administrative tasks as assigned.
- Schedule meetings and appointments.
- Manage travel arrangements and logistics.

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Skills:

Excellent organizational and time management skills.
Strong analytical and problem-solving abilities.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Detail-oriented and highly accurate.
Customer-centric approach with a positive attitude.

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