Position title
Customer Service In Paytm - Freshers Jobs - Hiring For Vacancy In Paytm
Job Location
India
Remote work from: IND




Base Salary
USD12-USD19 Per hour
Qualifications

Graduate, 12th

Employment Type
Full-time




 

Description

Customer Service In Paytm

As a Customer Service Champion at Paytm, you will be the frontline representative, building trust and fostering positive relationships with our millions of valued users. You will be the first point of contact for their queries and concerns, ensuring their issues are resolved efficiently and professionally. This is a dynamic and rewarding role where you can make a real difference in people's lives, one interaction at a time.

Paytm Careers 

Responsibilities:

  • Be a problem solver: Understand customer needs, actively listen to their concerns, and identify the best solutions to their issues.
  • Become a Paytm expert: Gain in-depth knowledge of Paytm's products and services, including wallets, payments, recharges, bill payments, and more.
  • Communicate with clarity: Clearly explain complex information, provide accurate guidance, and maintain a positive and professional tone throughout interactions.
  • Go the extra mile: Exceed customer expectations by offering personalized support, proactive solutions, and a helpful attitude.
  • Contribute to continuous improvement: Share feedback and insights to improve processes, knowledge base articles, and customer service practices.

   

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Paytm Jobs Near Me

Skills & Qualifications:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Adaptable and comfortable in a fast-paced environment.
  • Customer-centric mindset with a passion for exceeding expectations.
  • Proficiency in English and Hindi (additional language skills a plus).
  • Basic computer literacy and familiarity with mobile applications.

 

 

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Important Links

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Date posted
February 17, 2024
Valid through
August 31, 2024
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Position: Customer Service In Paytm - Freshers Jobs - Hiring For Vacancy In Paytm

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