Position title
Job Vacancy Hiring For Whitehat JR - All India Jobs - Customer Success Manager
Job Location
India
Remote work from: IND




Base Salary
USD11-USD19 Per hour
Qualifications

Graduate, 12th

Employment Type
Full-time




 

Description

Job Vacancy Hiring For Whitehat JR

At WhiteHat Jr., we empower young minds to become the next generation of tech creators and innovators. As a Customer Success Manager, you'll play a crucial role in this journey by proactively supporting families throughout their learning experience. You'll be their dedicated guide, ensuring they get the most out of our coding & tech courses, addressing their concerns, and celebrating their child's progress.

Whitehat JR Careers 

Responsibilities:

  • Be the champion for your assigned families: Build strong relationships with parents and students, understanding their needs and expectations.
  • Proactively engage and guide: Regularly communicate with families, proactively addressing any concerns and providing timely support.
  • Become a product expert: Thoroughly understand our coding & tech curriculum and be able to answer questions and troubleshoot issues effectively.
  • Monitor progress and drive engagement: Analyze student performance data and suggest interventions to enhance learning outcomes and course completion.
  • Gather feedback and advocate for improvement: Be the voice of your families, providing valuable insights to improve our programs and services.
  • Contribute to the team's success: Collaborate with fellow Success Managers and other departments to create a seamless and enriching learning experience for all.

   

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Whitehat JR Jobs Near Me

Skills & Qualifications:

  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse families.
  • Passion for education and a strong belief in the power of technology for children.
  • Problem-solving and analytical skills to identify and address challenges faced by families.
  • Ability to work independently and take initiative, while also being a team player.
  • Strong organizational skills and attention to detail.
  • Proficiency in using customer relationship management (CRM) software.

 

 

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Date posted
February 16, 2024
Valid through
August 31, 2024
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Position: Job Vacancy Hiring For Whitehat JR - All India Jobs - Customer Success Manager

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