Swiggy Recruitment 2023

As a Virtual Assistant at Swiggy, you will be responsible for assisting customers and providing support through various communication channels, including phone, email, and chat. You will address customer inquiries, resolve issues, and ensure a smooth ordering experience. Your goal will be to deliver exceptional customer service and assist in building positive relationships with Swiggy users.

Responsibilities:

1. Respond to customer inquiries and provide assistance through phone, email, and chat channels.
2. Address customer concerns, including order status, delivery issues, refunds, and restaurant information.
3. Ensure timely and accurate resolution of customer queries to maintain customer satisfaction.