Flipkart Recruitment 2023

As a Virtual Assistant at Flipkart, you will be responsible for assisting customers and addressing their queries through various channels, including chat, email, and phone. You will serve as the primary point of contact for customers, providing prompt and accurate information, resolving issues, and ensuring customer satisfaction. Your role will involve a combination of customer support, order management, and problem-solving to deliver an exceptional customer experience.

Flipkart Jobs Near Me

1. Respond to customer inquiries promptly and professionally through chat, email, and phone.
2. Provide assistance with order-related questions, product information, payment issues, and other customer concerns.
3. Resolve customer complaints and escalate complex issues to the appropriate teams for further investigation and resolution.