Position title
Desktop Support In Capgemini - Job Alert - Work From Home Jobs
Job Location
India
Remote work from: IND




Base Salary
USD20-USD35 Per hour
Qualifications

Graduate

Employment Type
Full-time, Work From Home




 

Description

Desktop Support In Capgemini

In this dynamic position, you'll be the frontline IT hero for Capgemini employees worldwide. You'll troubleshoot technical issues, provide timely resolutions, and ensure a smooth and productive user experience for our diverse workforce. Join us and embark on a rewarding career path, where your technical expertise meets exceptional customer service and innovation!




Capgemini Jobs Near Me

Responsibilities:

  • Provide first-line IT support to internal users across various channels (phone, email, chat)
  • Diagnose and resolve hardware, software, and network issues efficiently
  • Install, configure, and maintain desktops, laptops, and mobile devices
  • Document incidents, track resolutions, and escalate complex issues as needed
  • Proactively identify and address potential IT problems to minimize downtime
  • Contribute to the development and improvement of internal knowledge base and support processes
  • Maintain a positive and professional attitude while providing exceptional customer service




Capgemini Jobs For Freshers

Skills:

  • Strong understanding of PC hardware and software, including Windows operating systems
  • Proficiency in troubleshooting common IT issues related to desktops, laptops, mobile devices, networks, and peripherals
  • Excellent communication and interpersonal skills with the ability to clearly explain technical concepts to non-technical users
  • Problem-solving and analytical skills to identify root causes and find effective solutions
  • Ability to work independently and as part of a team in a fast-paced environment
  • Customer service focus with a dedication to exceeding user expectations

 

 

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Important Links

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Date posted
January 24, 2024
Valid through
August 31, 2024
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Position: Desktop Support In Capgemini - Job Alert - Work From Home Jobs

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