Fortescue Job Vacancy

As a Call Center Representative at Fortescue, you will be responsible for providing exceptional customer service to our clients. You will play a vital role in helping our customers understand and use our products and services. You will also be responsible for resolving any issues they may have.

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Responsibilities

• Answer and route incoming calls in a timely and professional manner.
• Provide accurate and up-to-date information to customers about our products and services.
• Resolve customer inquiries and complaints to their satisfaction.
• Build and maintain positive relationships with customers.
• Document customer interactions and call details accurately.
• Adhere to company policies and procedures.