Position title
Flipkart Recruitment 2024 - Job Search - Customer Service Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD18,500 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Flipkart Recruitment 2024

At Flipkart, we are dedicated to revolutionizing the way people shop online. As a Customer Service Representative, you will play a crucial role in ensuring a seamless and delightful shopping experience for our customers. Join our dynamic team and be part of an exciting journey to redefine e-commerce.




Flipkart Careers

Responsibilities

  1. Customer Assistance:
    • Engage with customers through various channels, including phone, email, and chat, to address inquiries, provide product information, and resolve issues promptly.
    • Demonstrate a deep understanding of Flipkart's products and services to guide customers effectively, ensuring their needs are met and exceeded.
  2. Problem Resolution:
    • Investigate and analyze customer concerns, working diligently to find innovative solutions and resolve issues in a timely manner.
    • Collaborate with cross-functional teams to escalate and resolve complex problems, demonstrating a commitment to customer satisfaction and brand loyalty.
  3. Communication and Feedback:
    • Communicate product feedback and customer insights to the appropriate teams, contributing to the continuous improvement of our services.




Flipkart Jobs Near Me

Skills

  1. Effective Communication:
    • Exceptional verbal and written communication skills to interact with customers professionally and articulately.
    • Ability to convey complex information in a clear and understandable manner.
  2. Problem-Solving:
    • Strong analytical and problem-solving skills to identify root causes and implement effective solutions.
    • Capacity to think on your feet and make informed decisions in a fast-paced environment.
  3. Customer Focus:
    • Genuine passion for customer service and a commitment to exceeding customer expectations.
    • Empathy and patience to handle diverse customer situations with a positive attitude.
Important Links

Find the Link in Apply Now Button



Date posted
January 12, 2024
Valid through
August 31, 2024
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Position: Flipkart Recruitment 2024 - Job Search - Customer Service Representative Post

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