Vedantu Recruitment 2023

We are seeking a dedicated and customer-oriented individual to join our team at Vedantu as a Customer Support Analyst. As a Customer Support Analyst, you will be responsible for providing exceptional support and assistance to our customers, ensuring their satisfaction and resolving any issues they may encounter. Your excellent communication skills, problem-solving abilities, and strong customer focus will contribute to delivering a superior customer experience. If you have a passion for helping others, possess great attention to detail, and thrive in a dynamic educational technology environment, we encourage you to apply for this position.

Responsibilities:

• Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner
• Providing product and service information to customers
• Troubleshooting and resolving customer issues with the assistance of relevant teams