Infosys Recruitment 2024

We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of our company and responsible for delivering exceptional customer service to all our clients.

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Responsibilities

1. Interact with customers via phone, email, and chat to provide information or solutions to their inquiries and concerns.
2. Maintain a high level of professionalism and customer service standards in all interactions.
3. Accurately document and keep records of all customer interactions and transactions.

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Skills

1. Excellent communication and interpersonal skills with the ability to build strong relationships with customers.
2. Strong problem-solving skills and the ability to think on your feet in a fast-paced environment.
3. Proficient in using computer systems and Microsoft Office suite.