Infosys Recruitment 2024

Infosys, a global leader in digital services and consulting, is searching for passionate and client-centric individuals to join our dynamic team as Client Service Specialists in various locations across India. In this crucial role, you'll be the bridge between Infosys and our valued clients, ensuring seamless communication, exceeding expectations, and fostering long-term partnerships.

Infosys Jobs Near Me

Responsibilities

• Act as a single point of contact: Serve as the primary liaison between Infosys and assigned clients, managing all communication channels and addressing their needs effectively.
• Understand client requirements: Actively listen to client needs, gather detailed information, and translate them into actionable project objectives.
• Project Management: Monitor project progress, track milestones, and manage potential risks to ensure timely delivery within budget.
• Issue Resolution: Proactively identify and resolve client issues through effective problem-solving skills and clear communication.
• Relationship Building: Foster strong relationships with clients, building trust and exceeding their expectations.
• Reporting & Documentation: Prepare comprehensive reports, presentations, and other documentation to keep clients informed and project deliverables transparent.
• Stay updated: Maintain knowledge of industry trends, Infosys offerings, and best practices to provide informed recommendations to clients.

Infosys Careers

Skills

• Bachelor's degree in any relevant field (preferred).
• Minimum 1 year of experience in client service, communication, or project management role.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong analytical and problem-solving skills with the ability to think critically and find solutions.
• Active listening skills and ability to build rapport with clients.
• Excellent time management and organizational skills to handle multiple tasks efficiently.
• Proficiency in MS Office Suite and other relevant software applications.
• Ability to work independently and as part of a team in a fast-paced environment.