DTDC Recruitment 2024

As a Virtual Assistant at DTDC, you'll be the right hand to our busy sales and customer service teams, providing essential support and ensuring smooth operations. You'll be the bridge between our customers and the company, using your tech skills and interpersonal prowess to streamline communication and resolve inquiries efficiently.

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Responsibilities:

• Manage calendars and schedule appointments for assigned teams.
• Handle incoming calls and emails from customers, addressing their queries and concerns related to DTDC services.
• Process and track shipments, providing updates and resolving any delivery-related issues.
• Prepare reports and presentations using various software tools.
• Maintain accurate records and documentation of customer interactions and transactions.
• Proactively research and recommend solutions to improve customer experience and internal processes.
• Foster a positive and collaborative work environment by providing excellent support to colleagues.

DTDC Careers 

Skills:

• Excellent communication and interpersonal skills, both written and verbal.
• Proficiency in computer skills, including MS Office Suite, CRM software, and basic data analysis tools.
• Strong organizational skills and the ability to multitask effectively.
• Problem-solving skills and the ability to think critically and independently.
• Time management skills and the ability to meet deadlines consistently.
• A positive attitude and a willingness to learn new things.