Swiggy Recruitment 2023

We are looking for a Customer Support Representative to join our Swiggy team. As a Customer Support Representative, you will be responsible for interacting with customers through various channels and resolving their queries in a timely and effective manner. You will also be responsible for ensuring a high level of customer satisfaction and working towards meeting the customer support team's goals.

Responsibilities:

• Interacting with customers through multiple channels such as email, chat, and phone to resolve their queries
• Providing customers with accurate information about our services and policies
• Escalating complex issues to the appropriate department or higher-ups for resolution