Position title
Dhani Recruitment 2024 - Job Search - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD11,300-USD18,200 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time




 

Description

Dhani Recruitment 2024

As a Call Center Representative at Dhani, you'll be the friendly voice on the other end of the line, building relationships with customers and providing exceptional service across various touchpoints. From answering inquiries and resolving concerns to offering financial guidance and support, you'll play a crucial role in empowering Dhani's customers to achieve their financial goals.




Dhani Jobs Near Me 

Responsibilities:

  • Become the customer champion: Actively listen to customer inquiries and concerns, providing empathetic and personalized support.
  • Masterful communicator: Clearly explain Dhani's products and services, tailoring your approach to each customer's needs and financial literacy level.
  • Problem-solving pro: Proactively identify and resolve customer issues, ensuring their satisfaction and exceeding expectations.
  • Financial guide: Offer basic financial guidance and education to empower customers to make informed financial decisions.
  • Data detective: Maintain accurate records of customer interactions and report key metrics to improve the overall call center experience.
  • Team player: Collaborate effectively with colleagues and other departments to ensure seamless customer service.




Dhani Careers

Skills:

  • Minimum High School Diploma or equivalent (preferred).
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse customers.
  • Active listening skills and the ability to understand and address customer needs effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in Hindi and English (both spoken and written) is a must.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Positive attitude and a genuine desire to help others (a plus!).
Important Links

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Date posted
January 4, 2024
Valid through
August 31, 2024
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Position: Dhani Recruitment 2024 - Job Search - Call Center Representative Post

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